A few months ago we noticed an item on our holdshelf that should have been sent back to the owning library when the "clear holdshelf" report was run. I guess we ran the report, got distracted, and the item sat instead of going on its way. Embarrassing.
Ever since then I have made a point of visually checking the "hold until" date on everything on our holdshelf at least once a month.
Just wondering if everyone is aware that if these items don't get checked in after clear holds has been run, the only place that they will show up again is on the "Search Shelves, Claims Returned, Missing, and Billed" report. They will show up as "on holdshelf" with no way to see where they were on holdshelf.
Is everyone checking their holdshelves for expired holds?
How often?
Is once a month often enough or should this be done weekly, or bi-weekly?
Thanks,
Lyn Hokenstad
Manawa
#1Response to email /APL
We check the shelves by date at least once/month. We always find about 10 items or so that had expired during the month.
We’ve gone back and checked the sheets, and they were never there. So, I don’t think it’s our mistake. It is a glitch.
--Vicki
#2Response to email /WAU
Waupaca checks once a week and we find 2-3 items each time.
Ruth
